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Computers and Technology

Answered

What are two valid assignee options, when configuring case assignment rules?

a. User
b. Queue
c. Case team
d. Public Group

Answer :

IfeanyiEze8899go IfeanyiEze8899go

Answer:

a. User

b. Queue

Explanation:

Cases can be created manually or automatically. The case assignment rules assign cases regardless of how the case was created. It is used to determine how cases are assigned to users or put into a queue.

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