Answer :
The three steps for reframing a conversation with an angry customer are; here’s who we are, here’s what we do and here’s how we can help is the correct statement.
Who are customers?
Customers are the people that buys some goods or services from the shop or anywhere. Customers always feel satisfied and accomplished with the overwhelming experience of shopping. If the customers are happy, they become permanent customers.
Thus, the statement is true.
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