People can respond to the same situation or the same care with different positive or negative psychological responses. One factor that can play a large role in someone’s response is
the cultural attitude.
the situation.
the care given.
the nursing assistant.
I believe ‘it’s the situation’ because depending on what it is would affect a persons response. If I’m wrong, it might’ve been ‘cultural attitude’ because it’s what a person believes ABOUT the situation.