Answer :
The trend that was vital in influencing the development of services marketing in this case is "the growth in the use of the technology based services".
- Technology based services are useful in communication and the increase in the interactions between customers and businesses.
- In this case, technology based services such as computer, emails, website, video streaming, website etc are used for their communication and interactions.
In conclusion, technology based services are essential in the way that people relate to each other.
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