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Buckle retail outlet stores are typically located in major and regional indoor shopping centers. Buckle's products appeal to customers who enjoy dressing in the latest denim and casual fashion. The sales associates are trained to deliver a high level of customer service, offering suggestions on sizing, selection, and putting outfits together. In addition, associates assist with after-sale service and are able to handle returns and provide money back or store credit if a customer does not have their sales receipt. Thus, sales associates are _______ to do what's necessary to assure customer satisfaction and loyalty, since they have authority to solve customer problems on the spot.

Answer :

The sales associate should be empowered for assuring customer satisfaction & loyalty at the time when there is an authority for solving out the customer problem on the spot.

The following information should be relevant:

  • The salesperson should be empowered that represent it that it could make the decision regularly in order to make the customer experience.
  • Here the empowered means the authority or the power for controlling the own lives.

Therefore we can conclude that the sales associate should be empowered for assuring customer satisfaction & loyalty at a time when there is an authority for solving out the customer's problem on the spot.

Learn more about the sales here: brainly.com/question/4302541

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