Answer :
Based on the role that Brad plays and the roles played by the other group members who are transplant surgeons, services are a. more heterogeneous and less standardized and uniform.
How do services differ from goods?
Services are not as standardized as goods because they often need to be tailored to the needs of the customer.
Brad puts in stent grafts depending on the injury, and the other transplant surgeons have to customize their services as well. This shows that services are heterogenous for the most part.
Find out more on the difference between goods and services at https://brainly.com/question/14725385.
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