Sam entered into a contract with a travel agent for a holiday for himself, his wife and his children. The holiday was a total disappointment. The resort that the Jacksons had booked into was not available and the hotel they stayed in did not match the description given – it did not have the promised facilities, it was dirty and it had mildew and fungus growing on the walls. Sam’s wife was very angry and decided to sue the travel agent for refunds, although Sam was reluctant even though he entered into the contract with the travel agent on behalf of the family. What would be the court’s possible verdict on Sam’s wife claiming for refunds?