Social Media helps counter negative reviews from bloggers.
Social media are interactive media platforms that make it easier to share content such as ideas, information, and other kinds of expression with others in online apps and networks. Although there are difficulties with the definition of social media because there are so many standalone and integrated social media services now available, there are certain similar elements. Typically, users access social media services through desktop web apps or by downloading apps for their mobile devices that have social media features (e.g., smartphones and tablets). Users of these electronic services develop extremely interactive platforms as they interact with them, allowing individuals, groups, and organizations to share, co-create, converse about, participate in, and change user-generated or self-curated apps that are published online.
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