Dunlop argued that conflict between managers and staff is inevitable in such an industrial relations system.
All contacts between and employees, whether such interactions are held at the national, provincial, or company levels, as well as all debates of social and financial concerns including compensation, regular hours, and work environment are referred to as "industrial relations."
These comprise I labor-management relations, also known as employer-employee relations; (ii) group relations, also known as. , interactions between different employee groups; and (iii) community or media affairs, or interactions between the business and the general population.
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