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Answer :

The two valid steps in the six-step troubleshooting method are establishing a theory and documenting outcomes.

A mature theory with established validity boundaries is referred to as an established theory. Thus, such theories' approximative truth acquires a quantitative component. Established theories are safeguarded by their validity restrictions, thus superseding theories cannot refute them.

The document that describes and specifies the metrics for the expected results of this Work Order is referred to as the Outcome Document. It was created by the parties and approved in writing by both QCSI and the Customer. Changes in relationships, knowledge, awareness, capacities, attitudes, and/or behaviors may be reflected in them.

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