Answer :
Effective characteristics of control systems are managers telling workers why the control system is important and workers are given a critique of their performance on the job. Hence, option (c and d) are relevant.
Give a brief account on management control systems.
An organization's resource use is continuously under careful review by a management control system. A number of people are given responsibility for resource consumption by the system, and their performance is assessed according to how well they can manage resources. Performance is most correlated to organizational goals when the control system is in place. A management control system bases its information on a budget or other plan that is compared to actual results, with any discrepancies being sent to responsibility centers across the entire firm. Some of the methods that can be applied in this kind of system include:
- Activity-based costing
- Budgeting and capital budgeting
- Program management
- Risk management
- Target costing
- Total quality management
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